About your ACE gift

Received an ACE gift? Here are the facts.

ACE Advertising LLC operates acegiftcard.com and acegiftcards.com. Businesses use ACE to offer gift cards for completing clearly stated actions. Here’s how to understand your offer and get help if you have questions.

Yes — acegiftcard.com and acegiftcards.com are legitimate websites operated by ACE Advertising LLC.

Company
ACE Advertising LLC
Official consumer websites
acegiftcard.com and acegiftcards.com
Business website
acegenerates.com

Two web addresses, one company

ACE Advertising LLC owns both acegiftcard.com and acegiftcards.com. The singular address, acegiftcard.com, is used by the ACE app and sends visitors here to acegiftcards.com. Both belong to the same company, and both are safe to visit.

Straight answers

Addressing what you may have seen.

Some search results and automated answers confuse ACE Advertising LLC with unrelated companies or with scam warnings about impostors using the "Ace" name. Here are the facts, plainly.

Not Ace Hardware.

ACE Advertising LLC is a separate company and is not affiliated with Ace Hardware. Warnings about impostor "Ace" gift-card emails describe scams misusing a famous name — not ACE Advertising LLC.

You never pay to unlock.

ACE will not ask for a payment, processing fee, shipping fee, or credit card to release a gift. A message demanding one is not a genuine ACE offer.

Why you received a gift.

The business sending your offer pays for the gift. The action is stated up front, and taking part is always optional.

Questions and answers

Understand your offer.

Is ACE Gift Cards legitimate?

acegiftcard.com and acegiftcards.com are operated by ACE Advertising LLC. Businesses use ACE to offer gift cards for completing a stated action, such as watching a video, answering a survey, or attending an appointment.

Each offer has requirements you should review before participating. Owning these websites does not mean every message using the ACE name is authentic. If you’re unsure about an offer, contact kel@acegenerates.com before sharing information.

Who is ACE?

ACE stands for Actual Consumer Engagement. ACE Advertising LLC helps businesses reward people for their time and participation.

Our consumer websites are acegiftcard.com and acegiftcards.com. Businesses can learn about our services at acegenerates.com.

Why did I receive an ACE gift offer?

A business is inviting you to learn about its services or complete a specific action. Offers may arrive by email, text, mail, QR code, or directly from a business representative.

Review your offer to see which business sent it and what it requires. If you don’t recognize the business or don’t understand why you received it, contact ACE for help.

Who pays for my gift?

The business offering the reward pays for it. Businesses use ACE to put part of their marketing budget toward rewarding your time and participation.

You do not pay ACE to release your gift.

What do I have to do to receive my gift?

The requirements depend on your offer. You might be asked to watch a video, answer a survey, refer someone, or book or attend an appointment.

Read the exact requirements, eligibility rules, and deadline before you start. Booking an appointment and attending one are different actions, so check which your offer requires.

Is my gift card already ready to spend?

Your offer may need to be unlocked first. An invitation showing a gift card and dollar amount is not necessarily a gift card that is already ready to spend.

After you complete the stated requirements and they are verified, you receive your gift card according to the offer’s instructions.

Do I have to pay to unlock my gift?

You never pay ACE to release a gift. ACE will not ask for a payment, processing fee, or shipping fee to unlock it.

If a message claiming to be ACE asks you to pay to release a gift, contact kel@acegenerates.com before continuing.

Will ACE ask for my banking information?

ACE will not ask for your bank account, credit card number, or Social Security number to release a gift.

Depending on the offer, you may be asked for contact information or information needed to verify that you completed its requirements. Review the offer and Privacy Policy before participating.

When will I receive my gift card?

Your gift is released after the required action is completed and verified, subject to the offer’s terms.

Check your offer for delivery instructions and any stated timing. If you believe you completed the requirements but haven’t received your gift, contact kel@acegenerates.com.

How do I use my gift card?

Follow the instructions provided with your unlocked gift card. How you use it depends on the retailer and the type of card.

Some gift cards can be used online, in a store, or added to a retailer’s account. Check the instructions and retailer terms for your specific card.

Is ACE affiliated with Ace Hardware?

No. ACE Advertising LLC, acegiftcard.com, and acegiftcards.com are separate from Ace Hardware.

Check the business name and requirements shown in your specific ACE offer.

Are the retailers shown sponsoring my offer?

A retailer’s name or logo identifies the gift card being offered. It does not, by itself, mean the retailer sponsors or endorses ACE or the business sending your offer.

What happens to my information?

ACE uses information to operate your gift experience and verify participation. Your activity may also help ACE identify other offers that could be relevant to you.

Review our Privacy Policy and any consent choices shown during your experience to understand what information is collected and how it is used.

Do I have to participate?

No. Participation is optional. You can decline the offer.

If you choose not to complete the requirements, you will not unlock that reward.

How can I check whether my offer is real?

ACE Advertising LLC owns both acegiftcard.com and acegiftcards.com. The singular address, acegiftcard.com, is used by the ACE app and forwards to acegiftcards.com, so both are the same company and both are safe.

Review the business sending your offer, required action, reward amount, and deadline. If anything is unclear, contact kel@acegenerates.com before continuing.

Never send passwords, banking information, or gift card claim codes when asking for help.

How do I contact ACE about my gift?

Email kel@acegenerates.com with the name of the business on your offer and a short description of your question.

If you include a screenshot, hide any private claim codes or sensitive information.

Still have a question?

Understand your offer before you participate. Contact ACE if you need help checking an offer or understanding its requirements.